Shipping policy

Shipping Policy for Dirty Cowboy Manufacturing

Effective Date: December 10, 2024

Thank you for shopping at Dirty Cowboy Manufacturing. We are committed to delivering your order with speed and accuracy, while ensuring the highest level of customer service. Below are the details of our shipping policy:

1. Shipping Options We offer several shipping options to meet your needs:

• Standard Shipping: Delivered within 5-7 business days.
• Expedited Shipping: Delivered within 2-3 business days.
• Overnight Shipping: Delivered the next business day.

2. Shipping Carriers We use trusted carriers to ensure your order reaches you on time:

• UPS
• FedEx
• USPS

3. Shipping Costs Shipping costs are calculated based on the weight of your order and the shipping method selected. The total shipping cost will be displayed at checkout before you complete your order.

4. Order Processing Orders placed by 12 PM EST are processed the same business day. Orders placed after 12 PM EST are processed the next business day. Processing times may vary during holidays or peak shipping seasons.

5. Tracking Your Order Once your order is shipped, we will provide you with a tracking number via email so you can track its progress.

6. International Shipping We currently offer international shipping. Please note that international orders are subject to customs duties and taxes which are the responsibility of the customer. Shipping times may vary based on destination.

7. Shipping Restrictions We do not ship to P.O. Boxes or APO/FPO addresses. For more information, please contact our customer service team.

8. Damaged or Lost Packages If your package arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

9. Returns and Exchanges Please refer to our Return Policy for information on returns and exchanges.

10. Contact Us For questions related to your shipping options or if you need assistance with your order, please contact our customer support at customer@dirtycowboymfg.com